Privacy Policy

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Full name
• Email address
• Phone number
• Billing and payment details
• Company or business information (for B2B users)

1.2 Non-Personal & Technical Information

We may also automatically collect:

• IP address and approximate location
• Browser type, device identifiers, and operating system
• Pages visited, time spent, and navigation patterns
• Cookies, pixels, and similar tracking technologies

We use the information we collect for purposes including:

• Providing, operating, and maintaining our platform and services
• Processing registrations, subscriptions, and payments
• Responding to your requests, support queries, and feedback
• Sending important notifications, updates, and security alerts
• Sending marketing or promotional communications (where permitted)
• Improving website performance, user experience, and service quality
• Preventing fraud, abuse, or misuse of our services
• Complying with legal, regulatory, or contractual obligations

We use cookies and similar technologies to recognize your browser, understand how you use our website, and enhance your experience. You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are disabled.

We do not sell or rent your personal information. We may share information with:

• Payment processors such as Razorpay to securely process your payments
• Hosting, cloud, and infrastructure providers
• Analytics and monitoring tools used to improve our services
• Professional advisors, auditors, or legal authorities where required by law

These partners are permitted to access your data only to perform specific tasks on our behalf, and they are obligated to protect it.

We use Razorpay and/or other trusted payment gateways to process online payments. Your sensitive payment details (such as full card numbers, CVV, UPI PIN, or wallet credentials) are collected and processed directly by the payment gateway in accordance with their own privacy and security practices.

Zkilla Technologies does not store full card or UPI details on its servers.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Subject to applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or updating of inaccurate or incomplete data
• Request deletion of your personal information, where legally permissible
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@zkilla.com.

Our Services are not directed to children under 16. We do not knowingly collect personal data from minors. If we learn that a minor has provided personal information, we will delete it as soon as reasonably possible.

Our website may contain links to external sites. We are not responsible for their content, security, or privacy practices. We recommend reviewing the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zkilla Technologies
No. 40/44, Iqrah Enclave,
Kolathur, Chennai – 600099,
Tamil Nadu, India
Email: support@zkilla.com
Website: https://zkilla.com