FAQ
Answers to common questions about Zkilla
Frequently Asked Questions
If you don't find your answer below, you can explore our Help Center or contact support@zkilla.com for further assistance.
General
Q1
What is Zkilla Technologies?
Zkilla Technologies is a platform focused on helping learners and professionals learn, earn, and upskill
with practical, technology-driven solutions and learning experiences.
Q2
How do I create an account?
Visit our main website at zkilla.com and click on the
Register / Sign Up option. Fill in the required details, verify your email if needed,
and you'll be ready to access the platform.
Accounts & Access
Q3
What payment methods do you accept?
We use Razorpay and other secure payment gateways to support UPI, cards, net banking,
and popular wallets, depending on availability and region.
Q4
How do refunds work?
Refunds are handled according to our
Refund & Cancellation Policy. In general, service-based refunds
may be considered in specific cases, while digital content and access-based offerings are usually
non-refundable once delivered or accessed.
Payments & Certificates
Q5
How do I contact support?
You can reach us at support@zkilla.com. For structured
guidance, you can also review our Help Center for step-by-step articles.
Q6
Where can I read your official policies?
You can find them here:
For official policies, please refer to those pages. In case of any conflict between this FAQ and
our official policies, the official policies shall prevail.